I just had a wonderful call from Beverly, the head of marketing at Mango Languages. They have been very helpful in resolving the issue. The learned of the problem via social media. And that got me to thinking, do libraries pay attention to what our patrons are saying via social media?
So, I recant and recommend Mango.
Filed under social media, vendors
A small piece of a recent paper:
While much of the focus on literacy deals with the reading aspect on the literacy spectrum, transliteracy focuses on the full spectrum of literacy within an ecological system. Transliteracy recognizes that there is a purpose for literacy. What good is it if someone is only capable of consuming knowledge? “We should not assume that someone posses … literacy if they can consume but not express themselves” (Jenkins, 2006, p. 170).
Literacy is a fundamental and necessary ingredient for democracy. Moreover, literacy helps one achieve critical awareness and freedom. While literacy is “not the equivalent of emancipation, it is in a more limited but essential way the precondition for engaging in struggles around both relations of meaning and relations of power. To be literate is not to be free, it is to be present and active in the struggle for reclaiming one’s voice, history, and future” (Freire & Macedo, 1987, p. 11). Literacy is the road to freedom, and libraries line that road.
Filed under literacy
I have had an extremely poor customer service experience with Mango Languages. They are dictating how we link to their site. Really?!?! I don’t really care what the name of your company is. I want the link to be titled something that will help my patrons find it.
Libraries ALWAYS localize.
I advise another company, especially in tough economic times, like these. I am half tempted to stop payment on the check.
Vendors, you don’t own us!
Filed under vendors
The Information Activist Librarian 