Category Archives: IB

Collaborative Information Behavior

I am reading and learning a lot about collaborative information behavior.  Our systems and our research assume the information seeking and retrieval are solitary endeavors.  But I don’t think this is what people want!!!

We need better social information seeking systems.  Gone should be the days of someone looking for information in front of a company screen alone.  The “best” system that we have developed was co-browsing during a virtual reference transaction.  We should allow our patrons to co-browse with each other!

This is what CIR looks like:

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Filed under collaborative, IB, IR