Two New Policies/Culture Shifts at PSC

I am very happy to introduce two new culture shifts at PSC.  I think the first will help introduce innovation, but also shift our culture to one that embraces experimentation.  The second will help staff better understand how space affects those in the library.  I don’t understand how a director or dean or library leader can lead a library without actually using it.  Here is part of the memo that I sent out to staff:

As you know, I am trying to push the culture of the library in new directions.  I am very excited to introduce two new shifts:

 

  1.  I would like us to shift some of our time.  Google and 3M have a long and successful policy of giving staff time each week to work on technology projects that excite and interest them.  To that end, please begin to take 2 hours per week (5% of your time) to explore and work on ideas of your own making.  If you are interested in reading more please see http://www.wired.com/techbiz/media/news/1998/01/9858 or http://www.nytimes.com/2007/10/21/jobs/21pre.html.  This is time for you to work on and explore anything you want as long as it is somehow library related.  It is best if the time is spent on a sustained project.  You can and should feel free to work either on individual projects or collaborate with others.  The purpose is to move us into a culture that is okay with experimenting with new ideas and risking failure.  Really the sky is the limit.
  2. In order to better understand how our spaces influence and affect our students, I would like each one of us to spend some time each month working where the students work.  This could mean checking work email on the students’ computers, reading professional literature on the lounge furniture, or working on a project at a table.  The library also has two laptops which you can use to engage in work activities and see how wifi impacts our students.  Please respect peak times for our students and avoid taking computers and space away when we are at or near capacity.

 

Both of these are voluntary but strongly encouraged.  They are intentionally designed to be flexible but also remain vague.  Please feel free to ask me to clarify anything.

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Filed under Innovation, Spaces

Department Silos II or Why You Need a New Workspace

I wrote about department silos a while ago.  I have long felt that departmental silos dampen the innovation of libraries.  In my new role I find myself examining space a LOT.  A recent HBR post has confirmed my feelings.  They state

Collaboration is the way we work now. In a 2008 BusinessWeek study of white-collar professionals, 82% reported they needed to partner with others throughout the day to get their work done. That means people don’t just work together in meeting and conference rooms anymore. Collaboration now occurs all the time at personal desks and in hallways, or virtually via internet or smart phones, and it’s often spontaneous and informal, rather than planned in advance.

Unfortunately our legacy work environments — dominated by offices or cubes — rarely match this new reality. To effectively do so, they need to adequately accommodate three types of work: “I work,” which requires expertise, concentration and focus; “You & I work,” which involves relatively simple collaboration among two people; and “We work,” which embodies the highest level of content and context complexity, from multi-disciplinary expertise to multi-location and multi-technology platforms.

The post also provides two pieces of workplace research from Steelcase and the Gensler Design Group.  The research shows vast improvements in workplace productivity if collaborative spaces are provided for staff.  Libraries have a long history of separating tasks into departments and keeping those departments apart from each other (often through wide spatial separation).  I believe this leads to a decrease in library innovation and productivity.  I have seen library’s create powerful spaces for patrons, but I have yet to see a library create appropriate spaces for 21st century librarians.

As the Gensler report states, workplaces in the 1980s were designed around processes (many libraries are still like this); the 1990s were designed around processes + technology (spaces focused more on the technology tools) but today’s space requires processes + technology + people.  We need to move our workplace spaces to today’s requirements.  Does your metadata specialist need to be physically removed from your children’s librarian?  Does this type of space layout lead to echo chambers in your own organization?  Are you willing to try something different just to see what possibilities exist?

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Filed under silos, Spaces

Chicagoland Unconference

I am promoting the Chicagoland Unconference.  This awesome event is well worth the $20 that just covers the cost of the event.  Please take a moment and register NOW.  Space is limited and will fill up quick.

Event Details

Who’s invited?

Anyone who cares about libraries, whether you work in one or not, is welcome to attend, but be ready to jump in and help shape the discussions that take place at the Unconference! In addition to friends of libraries from any walk of life, we hope to see many types of staff from lots of different libraries.

When is it?

Thursday, May 31, 2012
9:00am-3:30pm

Where is it?

RAILS Wheeling Building (former NSLS)
200 W. Dundee Road
Wheeling, IL 60090
847-459-1300
Map and directions

How do I register?

Space is limited so visit our EventBrite page to register now. The cost is $20/person, which includes lunch, snacks, and overhead expenses.

Who else is coming?

Although much of the Unconference will rely on its participants to shape and lead the discussions that take place, we’ll have some guest speakers to offer inspiration and know-how.

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Filed under cool stuff